Call us: (425) 209-0202
e-mail: info@drsidpsychiatrist.com

Billing

1. Payments & Automatic Billing

We use a secure automatic payment system through SimplePractice to ensure your medical and financial information remains HIPAA-compliant and secure.

All payments for psychiatric evaluations, medication management, and therapy are processed electronically using the credit card you have on file. Please do not mail a check, as this may result in a duplicate payment.

If you need to update your credit card information, please contact our office. We will send you instructions for securely updating your payment method through the SimplePractice Patient Portal.

For insured patients, credit cards are typically charged by mid-month after your health insurance claim has been processed and your patient responsibility has been determined. No action is required if you have a valid credit card on file.

2. Monthly Billing Statements

Monthly billing statements are emailed by mid-month if you have an outstanding balance. This balance may reflect your financial responsibility after your health insurance company has processed a previous psychiatry claim. Please note that insurance companies often take several weeks to process claims, so your final patient responsibility may not be determined immediately.

Statements are provided for informational purposes to keep you informed of any patient financial responsibility. If you need an additional copy of your statement, please contact our office, and we will connect you with our medical billing service.

Please note: Billing statements are not available in the SimplePractice Patient Portal. If you cannot find your emailed statement, please check your Junk/Spam folder. You can also search your email for “Holistic Approach” or “Dr. Sid Siahpush” to locate your statement.

3. Health Insurance & Patient Responsibility

Your health insurance company determines your coverage and financial responsibility for specialist psychiatric care. Depending on your specific plan, you may be responsible for:

  • Copayments: Fixed fees due at the time of your telehealth visit.

  • Coinsurance: Your percentage of the cost of services.

  • Deductibles: The amount you pay out-of-pocket before insurance benefits apply.

  • Non-covered services.

Please review your Explanation of Benefits (EOB) from your health insurance company for details regarding your financial responsibility.

4. Billing Questions & Support

If you have questions about a charge from Holistic Approach on your credit card, please follow these steps:

  1. Review your most recent billing statement. Statements are emailed by mid-month if you have an outstanding balance. If you cannot find the email, please check your Junk/Spam folder and search for “Holistic Approach” or “Dr. Sid Siahpush.”

  2. Review your Explanation of Benefits (EOB). Your EOB, provided by your health insurance company, details your exact patient responsibility. EOBs are typically mailed monthly and may also be available through your insurance company’s online portal.

  3. Contact your health insurance company if you have questions about your mental health benefits, deductible, copayment, coinsurance, or claim processing.

  4. Contact our billing service using the phone number listed on your billing statement.

  5. If questions remain after completing the above steps, Dr. Sid Siahpush can review them with you during your next appointment.

We are committed to making the billing process as transparent, straightforward, and stress-free as possible.